Digital ID Coach

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Future Imperfect

May 15th, 2009

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This post is going all geeky on you. There’s a mission and a method to my madness, and I mean madness in the most forward thinking way. After all, if we don’t have a vision or a dream, what makes up the color in our future?

First up is Fred Wilson’s presentation from a talk that he gave at Google. Note that even though these are just the slides, Wilson gives you a clear idea that there’s something disruptive going on.

Second up is a report from JD Lasica and the Aspen Institute entitled Identity in the Age of Cloud Computing (PDF, purchase). Lasica points out that the disruption is all about identity, personal empowerment, and benefits to society and commerce all around. From his report:

Excerpt: Why the Cloud Matters

According to Newsweek: “At the end of August [2008], as Hurricane Gustav threatened the coast of Texas, the Obama campaign called the Red Cross to say it would be routing donations to it via the Red Cross home page. Get your servers ready—our guys can be pretty nuts, Team Obama said. Sure, sure, whatever, the Red Cross responded. We’ve been through 9/11, Katrina, we can handle it. The surge of Obama dollars crashed the Red Cross website in less than 15 minutes.”

The New York-based tech start-up Animoto, which lets users create professional-quality, MTV-style videos using their own images and licensed music, was averaging 5,000 users a day until it suddenly received a burst of new users who discovered it through Facebook. Its traffic surged to 750,000 visitors over three days. The number of servers Animoto was running on jumped from 50 to 3,500 during that span of time. “It was just numbers we never imagined we would ever see,” chief technology officer Stevie Clifton told a Seattle newspaper. “It was fun and scary and pretty cool.” Thanks to AmazonWeb Services, Animoto’s servers did not crash, because Animoto does not have any servers. It outsources its computing power to Amazon.comand pays only for what it uses. The ten-employee company is now expanding. Amazon CEO Jeff Bezos touts Animoto as the poster company for cloud computing.

The tales of the Red Cross and Animoto neatly sum up the contrast between the former economy and the emerging cloud economy. If the Internet economy is an apt descriptor of the changes taking place around us today, then the term cloud economy could justly be ascribed to the still larger global disruptions ahead. Google CEO Eric Schmidt has called this “the cloud computing age.”

Coaching moment: Sometimes people I talk with say that they feel like a lone wolf howling at the moon. Most of the time these people are visionaries or idealists that don’t have a common public voice. The crowd hasn’t discovered the conversation yet. Identity is one of those conversations. It’s a relatively small group talking about a subject that everyone will be impacted by, and that the future will be shaped by (one way or another).

If you’re one of the lone wolves, take heart. Keep up the good work. The more we tell the story, the better we get. The better the story becomes, the more people will want to hear it. The time is good to explore, discover, think, discuss, and practice telling the story. Not everyone is ready to hear it yet, which is ok. All things in time.

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Your Citizen-Self

April 16th, 2009

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Yesterday was April 15, which in the United States is a day of particular significance: Tax Day.

For most people Tax Day is a day of dread: they calculate (using increasingly complex rules) how much money they made during the year, how much of it was taxable, and how much money they owe the government. By midnight, the forms and money need to be postmarked and/or filed with the United States Treasury. After all, it’s “very expensive to run a government,” especially these days.

For nearly all of us, Tax Day also signifies our citizenship in the United States (our national identity) and of the state in which we are “domiciled” (where we live with intent to stay). Some parts of our lives that contribute to and define this identity:

Federal	State
Our voting registration and records, which are supposed to be anonymous but for the fact that we showed up at the polls Our passport, which allows us to travel out of the country Our social security number and records Our tax records Other records	Our Driver’s license Our real property, taxes and records Business and other licenses Other records

Coaching moment: What’s with the Other Records?

Various things (activities, circumstances, events) might result in our having other records with the government. These things may or may not be recorded with your knowledge. For example, have you ever applied for citizenship in another country? been in a public place where surveillance cameras are running? have the same name as someone famous? Sometimes it’s the crazy stuff that gets recorded. You might be interested to know about this other information that the government has on you.

You have access to government records through the Freedom of Information Act (FOIA).The National Freedom of Information Coalition has a great page with sample FOIA letters that you can use to find out who knows what. You’ll need to write at least a couple of letters–to the Federal government and to the state(s) where you have lived.

Knowledge is power. If you want to know what these agencies know about you, it’s worth your time to write some letters (keep track of whom you wrote) and find out what, if anything, they have about you. After all, this is Your Citizen-Self.

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Data Privacy Day 2009

January 16th, 2009

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Do you have a friend like this?

A group of organizations, including Intel, the International Association of Privacy Professionals, the Office of the Information and Privacy Commissioner of Ontario, several universities and government agencies, the European Commission, and lots more, have announced the second Data Privacy Day.

On January 28, 2009, the United States, Canada, and 27 European countries will celebrate Data Privacy Day together for the second time.

Designed to raise awareness and generate discussion about data privacy practices and rights, Data Privacy Day activities in the United States have included privacy professionals, corporations, government officials, and representatives, academics, and students across the country.

One of the primary goals of Data Privacy Day is to promote privacy awareness and education among teens across the United States. Data Privacy Day also serves the important purpose of furthering international collaboration and cooperation around privacy issues.

I wrote a post called Take Back Your Self that talks about why the concept of a digital self, or identity, is important to protect. I strongly support the passage of a comprehensive data privacy law, as described in Bruce Schneier’s article. But before we can get a draft for a new law going, we need to encourage a better understanding of what digital identity is all about, and why it matters to protect it.

Take a look at some of the resources available on this page to see if there is anything you can share. I’ll be blogging more as we get closer to Data Privacy Day 2009.

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Take Back Your Self

January 7th, 2009

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On my Identities Overview page, I talk about the different forms of identities that we have. One of those forms is a digital you: the email and online accounts that you have, the mailing lists and databases that you’re part of. In reality, much of this identity reaches into our other identity forms, such as our economic profile and our citizenship.

Renowned security expert Bruce Schneier wrote an essay last May 15, 2008, called Our Data, Ourselves. In it he pointed out that:

Who controls our data controls our lives.

It’s true. Whoever controls our data can decide whether we can get a bank loan, on an airplane or into a country. Or what sort of discount we get from a merchant, or even how we’re treated by customer support. A potential employer can, illegally in the U.S., examine our medical data and decide whether or not to offer us a job. The police can mine our data and decide whether or not we’re a terrorist risk. If a criminal can get hold of enough of our data, he can open credit cards in our names, siphon money out of our investment accounts, even sell our property. Identity theft is the ultimate proof that control of our data means control of our life.

We need to take back our data.

Our data is a part of us. It’s intimate and personal, and we have basic rights to it. It should be protected from unwanted touch.

Schneier calls for the passage of a comprehensive data privacy law with real penalties for violations. I’m all for this, and given our new administration’s commitment to expanding broadband in America, it’s time to start talking about this now.

Coaching Moment: Recently many people on Twitter were stung by a series of “click here” phishing attempts to take over their accounts. One third-party company collected many twitter usernames and passwords while offering a momentarily helpful service, but then turned around and sold his database for a reported $1200. On a higher but related level, financial identity theft is (still) on the rise.

I hope you have not been a victim. Chances are increasing that you will be. What concerns you the most about losing your privacy or control over your digital destiny? I’d love to know.

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