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Archive for January, 2009

Social (Media) Memory

January 27th, 2009

(Holy cats: 10 days since my last post. Where does the time go?)

A little while ago I had the distinct joy of talking with my friend Jean Russell when she was en route to Boston. I always come away from our conversations with a warm glow and lots to write about. Alas, I did not get my thinking into words fast enough to do justice to our conversation about social networks, and how we effectively (creatively) integrate and braid the threads, interests, and work of our lives with our friends, colleagues, and supportive strangers. I do remember that as she was arriving at her destination with time to spare, I was able to call another friend (hey Judy!) in Boston and hook them up. Each of them reported having a fascinating conversation; both reported that the timing was weird and interesting. That’s sometimes how networks work.

This taps into a post that Jean has today about becoming “sticky” in other people’s memory. Jean is a busy gal:

I “follow” abut 700 people on twitter, with about 1000 following me. At scale like this, the question I often am asked is, “How do you remember all those people?”

You know that anyone whose “network [is] made of hundreds of brilliant, interesting, inspiring, compassionate people” is a person to be reckoned with. Additionally, you know that getting a new job or new clients is often (at least partly) about who you know and word-of-mouth. It’s worth noting that your social network can help raise you up in times of need, and all boats rise with you (meaning others benefit too).

Coaching moment: Your reputation is part of who you are. Your social network is where your reputation resides. This doesn’t mean that you need to use all of the social media tools available. Pick one or two and try them out. If they feel right, add a few friends and keep testing. If not, delete that account if you can, and start on a new service. You might wish to find a service where your friends are (like MySpace, Facebook, or LinkedIn) and start there, as your friends will be your early support for exploration and learning.

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Digital Eviction?

January 17th, 2009

Phil Wolff has a great post about on his DataPortability Blog about The Power to Fight Eviction. He’s talking about what happens when a service that you’ve been using–and have data stored on–shuts down. Phil points out the tension between the business needs of a service provider and the intellectual property rights of the users.

The question is broader than the one product.

It goes to the tension between consumer rights, enterprise service rights, and the health of our society. For example, if a province decides to demolish your building, you have many rights under law to contest that decision. In the US, many cities have laws about protecting historic landmark buildings.

Phil’s post offers six actions that might be appropriate to redress the imbalance of power between a user and the service provider. Briefly, those include:

  • Intervention with a back-up service
  • Prevent and educate on graceful exit strategy
  • Commit to adding appropriate language to contracts (EULAs and TOSs)
  • Insure your digital assets
  • Advocate for the little guy
  • Enforce with real laws and penalties

Coaching Moment: Why is this matter important to digital identity? If it’s an email service, you may have been using that address for a while. The service provider has your address book. They have all of your email. That’s a part of you, right? Or how about a service that you use to create stuff or do paying work? Do you have a back-up? Could you make a back-up? If the provider offers a unique service, is there any way to keep doing this work? What about getting access to your past files? You might imagine, as I do, that there’s a strong need to start talking about creating protection mechanisms for our online work. Like Phil pointed out, everything dies. Let’s work to make that a graceful passing.

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No Data Privacy Anyday

January 17th, 2009

“We Live In Public” is an intriguing and scary project that’s not unlike the last few years of “reality” TV. Here’s the trailer:

The comments on this page have a 10 minute trailer that should really shake you.

History should tell you that this scenario is entirely possible in so many ways. As Sebastian points out in his post Context, Privacy and Personas, it’s important to realize where you are, what you’re saying and to whom, and how that setting translates to privacy (or not).

Coaching moment: We’re not used to thinking so deeply about our context. On one hand, it is our unique personality that attracts others. On the other hand, it’s also what makes us easily identifiable. Do you think much about your data (conversations, pictures and videos, etc.) and how publicly it’s shared? We do not have exclusive control over our lives since we trust our data to various service providers, but we can live more mindfully of what we’re saying when.

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Data Privacy Day 2009

January 16th, 2009

Do you have a friend like this?

A group of organizations, including Intel, the International Association of Privacy Professionals, the Office of the Information and Privacy Commissioner of Ontario, several universities and government agencies, the European Commission, and lots more, have announced the second Data Privacy Day.

On January 28, 2009, the United States, Canada, and 27 European countries will celebrate Data Privacy Day together for the second time.

Designed to raise awareness and generate discussion about data privacy practices and rights, Data Privacy Day activities in the United States have included privacy professionals, corporations, government officials, and representatives, academics, and students across the country.

One of the primary goals of Data Privacy Day is to promote privacy awareness and education among teens across the United States. Data Privacy Day also serves the important purpose of furthering international collaboration and cooperation around privacy issues.

I wrote a post called Take Back Your Self that talks about why the concept of a digital self, or identity, is important to protect. I strongly support the passage of a comprehensive data privacy law, as described in Bruce Schneier’s article. But before we can get a draft for a new law going, we need to encourage a better understanding of what digital identity is all about, and why it matters to protect it.

Take a look at some of the resources available on this page to see if there is anything you can share. I’ll be blogging more as we get closer to Data Privacy Day 2009.

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Effective Change

January 11th, 2009

Lately I’ve been talking with people about change. I think there are two things that converge to make this topic timely: the New Year (and concurrent resolution-making), and seasonal affective disorder (depression). For some people, especially those living in northern areas where the days seem to end in mid-afternoon, this is a terrible time of year. The combination of resolutions that can’t be kept (for any reason) and seasonal depression is a double whammy. Then combine this with stress (your job, the economy, you name it), which can lead to insomnia… oh boy, something needs to change!

Not far away, in a parallel universe, businesses are going through the same thing: post-holiday blues, new fiscal year and the need to adjust priorities and resources (including lay-offs), possibly moody managers… sound familiar? Something needs to change!

If you see any truth in what I’m saying, congratulations! You’ve taken your first step: recognizing that there’s a problem.

If you’re now ready to take action on this problem, congratulations! You’re on your way. Being in the right frame of mind to make a change is the second step.

You may have gotten this far when you made your New Year’s resolutions. Now let’s keep that up and take the next step. Do not be discouraged by temporary set-backs. Call the set-backs for what they are: temporary, attitude, not really committed to change, whatever. Give yourself options.

Enlist the help of a friend, a coach, a partner, or someone who can give you encouragement and accountability. Don’t ask for help from someone who wants to change or control your process for you; that won’t work. Groups are sometimes more helpful than a single helper, especially for tasks like getting more exercise.

What’s the next step? That depends on what you’re trying to accomplish. Here are a few links that might be helpful.

tools

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